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xRM: Anything Relationship Management

xRM is the natural evolution of Customer Relationship Management (CRM). Years ago, businesses managed sales and customer relationships using index cards and Rolodexes. As technology improved, reporting was done using spreadsheets and contact management systems. With the development of CRM applications, companies found the ability to maintain one platform to manage sales, marketing and customer service.

Today, ePartners is helping our customers to leverage the power of the Microsoft Dynamics CRM platform to meet any line of business need. Enter: xRM (Anything Relationship Management). We specialize in using the out of the box CRM functionality and customizing that to provide applications that can be rapidly adapted to fit the unique needs of users and businesses.

Key value areas include:

• Familiar Microsoft technologies - xRM gives end-users a consistent experience across all line of business applications (Microsoft Office, Outlook and ERP applications) and provides IT professionals with technology they know (SQL Server, Windows, .NET).
• Power of choice - Ensures organizations get and use xRM the way they need it. Whether it be on-premise or on-demand, Outlook or Web-based, the power of choice ensures it fits your environment and budget.
• Enterprise-class capabilities – Provides a highly scalable multi-tenancy solution for efficient management of multiple, large-scale line of business applications in a single environment.
• Point & click customization - Allows each line of business application to be completely built and maintained through a point & click interface.

Next Steps:

>> Watch the xRM YouTube Video
>> Read success stories and find out how other businesses are using xRM
>> Contact us for more information or for a demonstration of xRM capabilities

 

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