Bringing the Power of the Microsoft Platform to Community Hospitals.

Seamlessly share information and remain focused on improving the state of healthcare at reduced costs.

Our dedicated team of healthcare technology consultants and software implementation professionals understand that careful planning and flawless execution are fundamental requirements for hospitals. Their unparalleled commitment to quality and efficiency and years of experience working directly for healthcare organizations make the difference.

As Microsoft’s global partner of the year and a premier healthcare provider, ePartners has successfully implemented thousands of Microsoft financial, human resources, payroll, reporting, business intelligence, fixed assets and materials management solutions. We have developed customized software applications for individual locations and even created integration solutions for leading clinical and hospital information systems. We are ready to help you realize your potential, maximize efficiency and improve profitability through cost-effective technology innovation.

Common areas of engagement are human resources and payroll, cost accounting, accounts receivables, Medical Records, Patient Accounting (Billing & Insurance), Electronic Health Records (Clinical Information), security and HIPAA, as well as requirements for JCAHO (Joint Commission), AHCA (Agency for Healthcare Administration), CLIA (Clinical Laboratory Information), and Sarbanes Oxley.

Solutions for:

Process Improvements:

ePartners healthcare consultants and process analysts are ready to help your organization document and improve business practices, manage change and create a culture that is able to take advantage of new technologies.

Financial and Business Management:

ePartners represents Microsoft’s entire suite of Financial and Business Management Solutions as well as hundreds of complementary products. These solutions help our healthcare clients identify and manage enterprise-wide resources and automate critical business processes in areas such as materials management, human resources, payroll and finance.

Human Resources and Payroll:

Our solution provides advanced functionality required by the healthcare industry, including the calculation of varying pay rates for employees, shift differentials, ladder management for nursing staff, credentialing of professional staff and blended overtime rates. Advanced reporting offers the information required for FTE reporting, departmental analysis, budget comparisons, etc.

Customer Relationship Management:

A Hospital CRM solution provides healthcare practitioners with the ability to better manage critical physician, payor and patient relationships and improves the ability for nurses credentialing with patients.

Communication and collaboration:

We can offer technologies and applications that are designed to give healthcare professionals tools that streamline the way they enter, access, and share patient data, from clinical portals and secure e-mail to forms automation and real-time virtual meeting spaces.

Mobility:

Technology that provides anytime-anywhere access to clinical information from disparate systems to realize time and cost efficiencies while reducing the potential for medical errors

Business intelligence:

ePartners can help you turn data into insight and improve effectiveness across operations by utilizing leading edge analytic tools.

Integration and application development:

ePartners operates one of the largest .NET development groups in North America. We have extensive experience developing custom solutions that extend, integrate and improve health systems.

Staff Training:

More than 6,000 people turned to ePartners for business solution and technology training last year alone. ePartners offers clients more than 100 training courses available through on-site or remote classrooms, mobile classrooms, and web-based training environments. ePartners customizes classroom sessions, web-based sessions and even creates multi-media, selfpaced training courses. ePartners’ Learning Management Systems (LMS) allow clients to monitor and manage training programs and employee performance.

World-class, multi-channel customer service:

Our customer care center offers a simple connection to highly trained individuals that will deliver answers and information on demand via telephone and email 24 hours a day.

Built on Microsoft technologies

Our dedication to the Microsoft platform is grounded in the belief that no other technology publisher can better meet our healthcare clients’ needs for functionality, scalability, and rapid ROI across the enterprise.

	Microsoft Business Solutions -- Great Plains (Ideal for Community Hospitals) Microsoft Great Plains is an affordable, easy-to-implement application that fits perfectly in the community hospital space and can scale to meet the requirements of many larger hospitals. It includes financials, analytics and reporting, project management, inventory and order processing, e-commerce, human resource management, customer relationship management (CRM and online business services functionality.
	Microsoft Business Solutions -- Axapta (Ideal for Mid-Size and Larger Healthcare Organizations and Hospitals) Axapta helps mid-size and larger healthcare organizations capitalize on economies of scale and streamline operational management. Axapta can be tailored to support specific processes quickly and cost effectively, and includes integrated functionality across finance, supply chain management, e-commerce, CRM, human resource management, balanced scorecard and knowledge management, business analytics, multiple language and multicurrency.
	Microsoft CRM Microsoft CRM integrates with Microsoft Office, Microsoft Business Solutions for Financial Management, and other business systems to give employees a complete view of medical relationship and information. The ease of integration with Microsoft Office is of particular value—enabling staff to access Microsoft CRM information from Microsoft Office Outlook and work online or offline.
	Microsoft Windows Server The Microsoft Windows Server Operating System is the foundation of Microsoft Great Plains and Microsoft Axapta — delivering reliability, security, and scalability, along with efficient management, ease of use, and support for the latest advances in networking and server hardware. Windows Server operating systems incorporate the benefits of Microsoft .NET to connect information, people, systems, and devices. In addition, with Windows Server 2003, you can take advantage of the Internet to bring products and services to market and extend your networks to partners and customers.
	Windows SharePoint Services As part of Windows Server 2003, Windows SharePoint Services helps users easily share information, collaborate on documents, and collect team knowledge over the Internet or your corporate network. Microsoft Business Solutions Business Portal is built on Windows SharePoint Services, enabling you to deploy a role-based framework for delivering business information and processes throughout your organization via Web browser.
	Microsoft SQL Server 2000 Microsoft SQL Server 2000 enables you to make full use of existing software and hardware investments to achieve great business value. Through rich data analysis and tight integration with Microsoft Great Plains and Microsoft Axapta, SQL Server 2000 delivers critical, timely business information tailored to specific needs. A comprehensive data management platform includes extensive management and development tools, a powerful extraction, transformation, and loading (ETL) tool, business intelligence and analysis services, and new capabilities such as Notification Services.

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